Warranty Information

Bright LED Shoes is committed to providing our customers with high quality products. Shop safely and secure knowing all of our light up shoes batteries come backed by a 30 day warranty. Warranty is effective on the date of purchase. You can easily submit your claim using our return form here

Common customers questions

When does my warranty expire?

30 Days from date of purchase.

How does the warranty work?

Our warranty covers the battery that powers our led shoes. If your lights are no longer working you can submit a return request using our form. You will then be sent instructions to test your shoes to confirm the battery is the cause of the issue. If we determine that is the case we ill send you a replacement battery which you can easily insert into your shoes.

How does a replacement take?

A battery will be sent to you and on average takes 7-10 days to arrive.

Can you refuse a warranty request?

Yes we reserve the right to deny any replacement warranty request where we determine is an abuse of our policy. There is a 1 time limit on all warranty request. We are committed to customer service and making you happy with your purchase.