With our simple returns process, you can shop online worry-free.
Bright LED Shoes is committed to providing our customers with high quality products. Shop safely and secure knowing all of our light up shoes come backed by a lifetime warranty. We always encourage our customers to contact us for any help and strive to provide 100% satisfaction and the best customer experience. Bottom line we want you to be happy with your purchase!
You have 30 days from the day you received your items to review, and if necessary, request a exchange or refund.
For Exchanges: You may request an exchange for a different size and a return label will be issued so you may ship the item back to us free of charge. Upon receiving your package and inspecting the item within 48-72 hours we will issue you a new shipment and tracking number.
For Refunds: It’s simple just submit a request using our contact form and we will provide you with a return label so you may send the item back to us. We will issue a refund minus the shipping cost.
We do not accept exchanges or approve refunds if:
1. The item(s) have been visibly worn, altered, or washed
2. The item(s) are in any way defective from the original condition
3. The item(s) do not have the original tags on them
4. The item(s) are missing original accessories
International Returns: We do not cover international return postage for all countries outside the U.S.A. the buyer will be responsible for all associated costs to ship items back to us.
NEED HELP? CLICK HERE TO REQUEST A RETURN