Shipping Policy

All orders are processed and ready to ship within 24-72 hours to allow for packing and quality inspection. Delivery times below begin after this processing window.

COUNTRY DELIVERY TIME
United States 4-12 days
Canada 7-15 days
Australia 7-15 days
France 7-15 days
Germany 7-15 days
Netherlands 7-15 days
Sweden 7-15 days
Denmark 7-15 days
Spain 7-15 days
Russia 7-15 days
Italy 7-15 days
Singapore 7-15 days
Finland 7-15 days
Ireland 7-15 days
New Zealand 7-15 days
Norway 7-15 days
Switzerland 7-15 days
Belgium 7-15 days
United Kingdom 7-15 days
Israel 7-15 days
Brazil 7-15 days
Mexico 7-15 days
South Africa 7-15 days
Puerto Rico 7-15 days
Colombia 7-15 days
Chile 7-15 days
Costa Rica 7-15 days
Guatemala 7-15 days
Peru 7-15 days
Greece 7-15 days
Iceland 7-15 days
India 7-15 days
Malaysia 7-15 days
Nigeria 7-15 days
Pakistan 7-15 days
Philippines 7-15 days
Poland 7-15 days
Saudi Arabia 7-15 days
South Korea 7-15 days
Turkey 7-15 days
Vietnam 7-15 days
Thailand 7-15 days

Important Note: Some customers may have to pay a customs fee on their products upon arrival in their country. This isn’t exclusively a Bright LED Shoes issue but an international shipping one. We are not responsible for any fee you may incur.

A tracking number will be emailed to you once your order has shipped. You can always check where your item is by visiting our track my order page to get the latest status on your delivery.

Need to change your shipping address? You can request an address change within 2 hours of placing your order by contacting us through our contact form.

Package marked delivered but not received? Please file a missing package claim with the shipping provider and reach out through our contact form so we can help resolve it.

We always encourage our customers to contact us for any help with your purchase. Feel free to reach us any time using our contact form—we’ll respond within 24 hours.