You have 30 days from your date of delivery to request a return or exchange. Items must be unworn, unwashed, unaltered, and include original tags and accessories. Both returns and exchanges are completely free—we cover the cost of your shipping label, and refunds are never deducted for shipping.

Fill out the form on this page with your order number and request details. We’ll email you a free prepaid shipping label to send your item back to us.

No. Return shipping is free for both refunds and exchanges within the USA. We’ll email you a prepaid label at no cost.

No. Your refund will be issued for the full amount—we never deduct shipping costs from your refund.

Yes, exchanges are available for a different size. Simply include your preferred size in your request form, and we’ll ship your replacement once your original item is received and inspected.

Once we receive your item, we’ll inspect it within 48–72 hours. If approved, we’ll ship your replacement right away and email you a new tracking number.

Once we receive and inspect your returned item, your refund will be issued to your original payment method for the full purchase price.

We’re unable to accept returns or exchanges if the item has been worn, altered, or washed; is missing original tags; is missing original accessories; or shows damage from misuse rather than a manufacturing defect.

Free prepaid labels are available for US orders. International customers are responsible for return shipping costs.

No, battery issues are covered separately under our 1-year warranty, not our return policy. Please visit our warranty page for more information and to submit a request instead.

Yes, gifts can be returned for an exchange only. Simply fill out the form above with your order details to get started.

You’ll receive an email confirmation once we’ve inspected your returned item and processed your refund or shipped your exchange, including a new tracking number if applicable.