LED Shoes Kids Low Top Silver Remote

Please allow 24-72 hours for your order to process Monday – Friday. During this time we quality inspect and prepare your order.

UNITED STATES SHIPPING:

Shipping cost: Free Express Shipping

Shipping Time: 2-3 days

Processing Time: 24-72 Hours

Customers on average receive there order in: 5 Days

CANADA SHIPPING:

Shipping cost: Free Express Shipping

Shipping Time: 2-3 days

Processing Time: 24-72 Hours

Customers on average receive there order in: 5 Days

INTERNATIONAL SHIPPING:

Shipping cost: Free Shipping

Shipping Time: 7-15 days

We ship to the following countries:
Australia 7-15 days shipping
United Kingdom 7-15 days shipping
Israel 7-15 days shipping
Norway 7-15 days shipping
France 7-15 days shipping
Brazil 7-15 days shipping
Spain 7-15 days shipping
Netherlands 7-15 days shipping
Denmark 7-15 days shipping
Sweden 7-15 days shipping
Germany 7-15 days shipping
Mexico 7-15 days shipping
South Africa 7-15 days shipping

RETURNS INFORMATION
We provide hassle free easy returns. You have 7 days from the day you received your items to review, and if necessary, request an exchange. Your package must not be post marked any later than 7 days from the delivery date.

Using our returns/exchange form you can quickly request a return and once approved we will provide you with a reurn shipping label. After inspection we will send you an exchange as requested.

All sales are final and we do not refund sale or clearance items.

Safe and secure purchase
Bright LED Shoes is committed to providing our customers with high quality products. Shop safely and secure knowing all of our light up shoes come backed by a lifetime warranty. Warranty is effective on the date of shipment delivery.

Our warranty covers the battery that powers our led shoes. If your lights are no longer working you can submit a warranty request using our form. You will then be sent instructions to test your shoes to confirm the battery is indeed the cause of the issue. If your request is approved we will send you a replacement battery which you can easily insert into your shoes.

Below are common questions by our customers. Should you need further help please feel free to contact us using our live chat or contact page and we will be glad to help.

Q: How do I choose the right size?
A: Please guide yourself by the size chart according to your foot length. it’s recommended to order the next size up if you are in between sizes. Example: if you are a size 6.5 select a size 7.

Q: How does the led shoes remote work?
A: Using the remote allow you to change the light colors and modes without having to use the manual button located inside the shoes.

Q: Are led shoes waterproof?
A: WE recommend not submerging your shoes in water as this may damage the lights in the shoes.

Q: Where are you located?
A: We are located in New York City.

Q: Where do you ship from?
A: Our warehouses are located across the United States and Hong Kong. Depending on the shipping destination and availability of your item we ship from different places but shipping time does not change.

Q: What companies do you use for shipping?
A: All packages are delivered via DHL Express

Q: How long is your processing time?
A: Please allow 24-72 hours for us to pack and inspect your order.

Q: What is your returns policy?
A: If you would like to exchange your shoes for another size we will be happy to help you. If you find a fault with the shoes, then please contact us and let us know. We strive for every customer to be happy with their purchase.

Q: How do I request an exchange?
A: Please use our exchange form to submit your request.

Q: What is your lifetime warranty?
A: Bright LED Shoes is committed to providing our customers with high quality products. Shop safely and secure knowing all of our light up shoes batteries come backed by a lifetime warranty. Warranty is effective on the date of purchase and covers our led shoes batteries. If you are having issues you may submit a request using our exchange form. You will then be sent instructions to test your shoes to confirm the battery is the cause of the issue. If we determine that is the cause we will send you a replacement battery which you can easily insert into your shoes.

Q: Is your website secure?
A: Your payment is protected by Paypal and SSL encryption.

Q: What payment methods do you accept?
A: We accept all credit cards and Paypal.

Did this answer all of your questions? If not, then please feel free to contact us using our live chat or contact page and we will be glad to help.